Refund and Cancellation Policy

This policy explains how cancellation, renewal and refunds work for paid Jakaash packages.

1. Free plan

The Free plan costs nothing and needs no payment details.

2. Renewal

Paid packages renew automatically each month or year, depending on what you chose, until you cancel. Payments are processed securely by Razorpay. We never see or store your card details.

3. Cancelling

You can cancel at any time from Account, Subscription. Cancelling stops future charges. You keep your paid features until the end of the period you have already paid for, and then move to the Free plan.

4. Refunds

If you are not satisfied, you can ask for a refund of your first payment within 7 days of paying. Renewal payments are not refundable once the new period has started, which is why we recommend cancelling before your renewal date.

Duplicate or mistaken charges are always refunded in full. If we cannot provide the Service for a long period because of a fault on our side, write to us and we will look at a fair remedy.

5. How to ask for a refund

Email us from the address on your account and include your payment reference (shown under Billing history). We will reply with a decision, usually within a few business days.

6. How refunds are paid

Approved refunds go back to the original payment method through Razorpay. They usually reach you within 5 to 7 business days, depending on your bank or payment provider.

7. Failed payments

If a renewal payment fails, Razorpay may retry it for a few days. If it still fails, your subscription ends and your account moves to the Free plan after a short grace period.

8. Contact

• Jakaash
• Or use the contact form.